Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan, Italy

Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan, Italy
4.8
Excellent
1 Reviews

#1 of 12 Hotels in Milan, Italy

Overall Review

  • Was your status recognized at check-in?

    100% Yes

    How satisfied were you with your recognition?

  • Was breakfast offered as a welcome amenity or otherwise complimentary (lounge, restaurant, etc)? (if Silver or Gold status, please choose N/A unless offered)

    100% Yes

    How satisfied were you with the welcome amenity options?

  • Did you receive complimentary breakfast? (if Silver or Gold status, please choose N/A unless received)

    100% Yes

    How satisfied were you with your breakfast?

  • Were you given a room upgrade?

    100% Yes

    How satisfied were you with your room upgrade?

  • If there was a club lounge, was the club lounge offered to you complimentary? (if no club lounge at this property, please choose N/A)

    100% N/A

    How satisfied were you with the club lounge?

  • If you requested a late checkout, was it granted?

    100% N/A

    How satisfied were you with your level of ease in receiving a late checkout?

  • Was your status recognized in your room during your stay?

    100% Yes

    How satisfied were your with your in-room recognition?

Member Photos

Please login to write a review.

Member Reviews

  • 4.8/5 4.8
    Excellent
    Reviewed December 28, 2022
    Stayed December 2022

    My favorite hotel in Milan

    I've stayed at this property several times over the last few years and it never disappoints. This year, we were going for a one night stay before a train trip through Switzerland for my husband's birthday. I mentioned on chat that it was his birthday and received a room upgrade on check-in (prestige king, not a suite, but none were available that night given proximity to the holidays). Better than the upgrade, they brought a bottle of prosecco and an entire cake for my husband's birthday. I stayed on a points certificate and they recognized his birthday better than any other place we stayed during the trip (including the expensive Giardino Mountain in St. Moritz). I would not hesitate to stay again! They're a great for recognizing elite Marriott status.

    This review is the subjective opinion of a StatusStay member and not of StatusStay, LLC.

    • Was your status recognized at check-in?

      Yes

      How satisfied were you with your recognition?

    • Was breakfast offered as a welcome amenity or otherwise complimentary (lounge, restaurant, etc)? (if Silver or Gold status, please choose N/A unless offered)

      Yes

      How satisfied were you with the welcome amenity options?

    • Did you receive complimentary breakfast? (if Silver or Gold status, please choose N/A unless received)

      Yes

      How satisfied were you with your breakfast?

    • Were you given a room upgrade?

      Yes

      How satisfied were you with your room upgrade?

    • If there was a club lounge, was the club lounge offered to you complimentary? (if no club lounge at this property, please choose N/A)

      N/A

      How satisfied were you with the club lounge?

    • If you requested a late checkout, was it granted?

      N/A

      How satisfied were you with your level of ease in receiving a late checkout?

    • Was your status recognized in your room during your stay?

      Yes

      How satisfied were your with your in-room recognition?

    0 people found this helpful.