Epicurean Hotel, Autograph Collection, USA

Epicurean Hotel, Autograph Collection, USA
2.2
Poor
2 Reviews

#1 of 36 Hotels in Tampa, Florida, United States

Overall Review

  • Was your status recognized at check-in?

    100% Yes

    How satisfied were you with your recognition?

  • Was breakfast offered as a welcome amenity or otherwise complimentary (lounge, restaurant, etc)? (if Silver or Gold status, please choose N/A unless offered)

    50% Yes50% N/A

    How satisfied were you with the welcome amenity options?

  • Did you receive complimentary breakfast? (if Silver or Gold status, please choose N/A unless received)

    50% No50% N/A

    How satisfied were you with your breakfast?

  • Were you given a room upgrade?

    100% No

    How satisfied were you with your room upgrade?

  • If there was a club lounge, was the club lounge offered to you complimentary? (if no club lounge at this property, please choose N/A)

    100% N/A

    How satisfied were you with the club lounge?

  • If you requested a late checkout, was it granted?

    100% Yes

    How satisfied were you with your level of ease in receiving a late checkout?

  • Was your status recognized in your room during your stay?

    100% No

    How satisfied were your with your in-room recognition?

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Member Reviews

  • 2.2/5 2.2
    Poor
    Reviewed April 29, 2020
    Stayed December 2019

    Cool hotel, breakfast amenity not the best

    The Epicurean is a cool hotel with a mid-century modern/industrial vibe directly across the street from a world famous steakhouse. The theme is widely based around wine, which I am totally a fan of. At check-in there was an opportunity for a welcome glass of wine, as well as each evening around happy hour time. I found the staff to be quite helpful and welcoming. We were told the hotel was near capacity, therefore no available upgrades. On the second night of the stay I noticed a large party being set up directly outside our window. To avoid any potential issues, I requested to be switched into another room away from the noise. There was no issue in doing this and the rooms were effortlessly swapped. My biggest gripe at this property is the platinum free breakfast amenity. The voucher allows for "2 eggs, toast & protein or $8 towards an entree." Beverages other than water were not included, which I found particularly bizarre considering the coffee in the lobby was free each morning. On subsequent visits we just brought the cup from the lobby into the restaurant. Even with the basic breakfast, it was quite impossible for it to be "complimentary" as you were still charged tax with an expected tip. Compared to other high-end properties I found this breakfast policy to be quite 'cheap.' Other than this the stay was overall positive, but I would consider checking out other properties in the Tampa area on a future visit.

    This review is the subjective opinion of a StatusStay member and not of StatusStay, LLC.

    • Was your status recognized at check-in?

      Yes

      How satisfied were you with your recognition?

    • Was breakfast offered as a welcome amenity or otherwise complimentary (lounge, restaurant, etc)? (if Silver or Gold status, please choose N/A unless offered)

      Yes

      How satisfied were you with the welcome amenity options?

    • Did you receive complimentary breakfast? (if Silver or Gold status, please choose N/A unless received)

      No

      How satisfied were you with your breakfast?

    • Were you given a room upgrade?

      No

      How satisfied were you with your room upgrade?

    • If there was a club lounge, was the club lounge offered to you complimentary? (if no club lounge at this property, please choose N/A)

      N/A

      How satisfied were you with the club lounge?

    • If you requested a late checkout, was it granted?

      Yes

      How satisfied were you with your level of ease in receiving a late checkout?

    • Was your status recognized in your room during your stay?

      No

      How satisfied were your with your in-room recognition?

    0 people found this helpful.

    0 Response
  • 2.3/5 2.3
    Poor
    Reviewed January 4, 2020
    Stayed December 2019

    Breakfast voucher not my favorite

    I have gold status through the AmEx Bonvoy credit card, and had booked one night on points and one night with an award certificate. My husband is platinum and had booked the third and last night on points through his account. As gold, I don’t get breakfast offered as a welcome amenity, but he does as platinum. I was pleasantly surprised that they gave us breakfast vouchers for all 3 nights, even though only 1 night was in his name. For this reason I chose not applicable for the breakfast question, even though I did receive. I was disappointed however that the breakfast voucher is valid for a basic egg and toast breakfast or $8 off your choice. That would have been fine, but it’s impossible to get a free breakfast as with many other hotels. They charge for tax on the cost of the breakfast, plus they charge $3+ for a cup of coffee, even though they have free coffee in the lobby. The hotel was nice and the complimentary wine offered at the check-in desk was an appreciated touch, but had I not used points, I don’t think it was worth the several hundred per night rate.

    This review is the subjective opinion of a StatusStay member and not of StatusStay, LLC.

    • Was your status recognized at check-in?

      Yes

      How satisfied were you with your recognition?

    • Was breakfast offered as a welcome amenity or otherwise complimentary (lounge, restaurant, etc)? (if Silver or Gold status, please choose N/A unless offered)

      N/A

      How satisfied were you with the welcome amenity options?

    • Did you receive complimentary breakfast? (if Silver or Gold status, please choose N/A unless received)

      N/A

      How satisfied were you with your breakfast?

    • Were you given a room upgrade?

      No

      How satisfied were you with your room upgrade?

    • If there was a club lounge, was the club lounge offered to you complimentary? (if no club lounge at this property, please choose N/A)

      N/A

      How satisfied were you with the club lounge?

    • If you requested a late checkout, was it granted?

      Yes

      How satisfied were you with your level of ease in receiving a late checkout?

    • Was your status recognized in your room during your stay?

      No

      How satisfied were your with your in-room recognition?

    0 people found this helpful.

    0 Response