#2 of 12 Hotels in Milan, Italy
Overall Review
Was your status recognized at check-in?
100% Yes
How satisfied were you with your recognition?
Was breakfast offered as a welcome amenity or otherwise complimentary (lounge, restaurant, etc)? (if Silver or Gold status, please choose N/A unless offered)
100% Yes
How satisfied were you with the welcome amenity options?
Did you receive complimentary breakfast? (if Silver or Gold status, please choose N/A unless received)
100% Yes
How satisfied were you with your breakfast?
Were you given a room upgrade?
100% Yes
How satisfied were you with your room upgrade?
If there was a club lounge, was the club lounge offered to you complimentary? (if no club lounge at this property, please choose N/A)
100% Yes
How satisfied were you with the club lounge?
If you requested a late checkout, was it granted?
100% N/A
How satisfied were you with your level of ease in receiving a late checkout?
Was your status recognized in your room during your stay?
100% Yes
How satisfied were your with your in-room recognition?
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Member Reviews
-
Was your status recognized at check-in?
Yes
How satisfied were you with your recognition?
Was breakfast offered as a welcome amenity or otherwise complimentary (lounge, restaurant, etc)? (if Silver or Gold status, please choose N/A unless offered)
Yes
How satisfied were you with the welcome amenity options?
Did you receive complimentary breakfast? (if Silver or Gold status, please choose N/A unless received)
Yes
How satisfied were you with your breakfast?
Were you given a room upgrade?
Yes
How satisfied were you with your room upgrade?
If there was a club lounge, was the club lounge offered to you complimentary? (if no club lounge at this property, please choose N/A)
Yes
How satisfied were you with the club lounge?
If you requested a late checkout, was it granted?
N/A
How satisfied were you with your level of ease in receiving a late checkout?
Was your status recognized in your room during your stay?
Yes
How satisfied were your with your in-room recognition?
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Our room was upgraded to a suite without suite night award and they gave us macarons as a welcome gift. While they didn't have a "real" lounge, there was an area that was sectioned off for guests with drinks (including wine) and heavy food. They had a buffet breakfast with big selection. Would stay here again, nice alternative to center in Milan.