#1 of 1 Hotels in Kigali, Kigali
Overall Review
Was your status recognized at check-in?
100% Yes
How satisfied were you with your recognition?
Was breakfast offered as a welcome amenity or otherwise complimentary (lounge, restaurant, etc)? (if Silver or Gold status, please choose N/A unless offered)
100% Yes
How satisfied were you with the welcome amenity options?
Did you receive complimentary breakfast? (if Silver or Gold status, please choose N/A unless received)
100% N/A
How satisfied were you with your breakfast?
Were you given a room upgrade?
100% Yes
How satisfied were you with your room upgrade?
If there was a club lounge, was the club lounge offered to you complimentary? (if no club lounge at this property, please choose N/A)
100% N/A
How satisfied were you with the club lounge?
If you requested a late checkout, was it granted?
100% N/A
How satisfied were you with your level of ease in receiving a late checkout?
Was your status recognized in your room during your stay?
100% Yes
How satisfied were your with your in-room recognition?
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Member Reviews
-
Was your status recognized at check-in?
Yes
How satisfied were you with your recognition?
Was breakfast offered as a welcome amenity or otherwise complimentary (lounge, restaurant, etc)? (if Silver or Gold status, please choose N/A unless offered)
Yes
How satisfied were you with the welcome amenity options?
Did you receive complimentary breakfast? (if Silver or Gold status, please choose N/A unless received)
N/A
How satisfied were you with your breakfast?
Were you given a room upgrade?
Yes
How satisfied were you with your room upgrade?
If there was a club lounge, was the club lounge offered to you complimentary? (if no club lounge at this property, please choose N/A)
N/A
How satisfied were you with the club lounge?
If you requested a late checkout, was it granted?
N/A
How satisfied were you with your level of ease in receiving a late checkout?
Was your status recognized in your room during your stay?
Yes
How satisfied were your with your in-room recognition?
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We had a very brief stay at this property prior to our safari. Very clean and new property, staff was helpful. Unfortunately we didn’t get an opportunity to spend too much time but the room upgrade using a SNA was nice and spacious. Also the onsite Cucina restaurant was quite good as well. I would recommend!