#1 of 1 Hotels in St. Moritz, Switzerland
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100% Yes
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Did you receive complimentary breakfast? (if Silver or Gold status, please choose N/A unless received)
100% Yes
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Were you given a room upgrade?
100% Yes
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100% N/A
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Member Reviews
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mcolella
Florence, Italy
Marriott, Titanium
29 Reviews
2.8/5
2.8
Average
Reviewed March 2, 2023
Stayed December 2022
Missed the mark in-room, but more than made it right later
This review is the subjective opinion of a StatusStay member and not of StatusStay, LLC.
Was your status recognized at check-in?
No
How satisfied were you with your recognition?
Was breakfast offered as a welcome amenity or otherwise complimentary (lounge, restaurant, etc)? (if Silver or Gold status, please choose N/A unless offered)
Yes
How satisfied were you with the welcome amenity options?
Did you receive complimentary breakfast? (if Silver or Gold status, please choose N/A unless received)
Yes
How satisfied were you with your breakfast?
Were you given a room upgrade?
Yes
How satisfied were you with your room upgrade?
If there was a club lounge, was the club lounge offered to you complimentary? (if no club lounge at this property, please choose N/A)
N/A
How satisfied were you with the club lounge?
If you requested a late checkout, was it granted?
N/A
How satisfied were you with your level of ease in receiving a late checkout?
Was your status recognized in your room during your stay?
No
How satisfied were your with your in-room recognition?
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Our room was upgraded to a junior suite which was lovely. They provided us with a non-alcoholic welcome drink when we arrived, and then because our upgraded room wasn't yet ready, they offered us any drink from the bar. The breakfast was a buffet with the possibility to order, as well as Prosecco available at buffet. We were a bit disappointed that they didn't do anything as a welcome gift. My wife had let them know we were celebrating my birthday during the stay but they didn't leave anything, even a card. After the fact when it was mentioned (along with a billing issue), they sent a bottle of nice champagne to our house which was extremely nice and appreciated. They offer a car service that picks you up from train station. Would stay here again.