#1 of 1 Hotels in Cassago Brianza, Italy
Overall Review
Was your status recognized at check-in?
100% No
How satisfied were you with your recognition?
Was breakfast offered as a welcome amenity or otherwise complimentary (lounge, restaurant, etc)? (if Silver or Gold status, please choose N/A unless offered)
100% Yes
How satisfied were you with the welcome amenity options?
Did you receive complimentary breakfast? (if Silver or Gold status, please choose N/A unless received)
100% Yes
How satisfied were you with your breakfast?
Were you given a room upgrade?
100% No
How satisfied were you with your room upgrade?
If there was a club lounge, was the club lounge offered to you complimentary? (if no club lounge at this property, please choose N/A)
100% N/A
How satisfied were you with the club lounge?
If you requested a late checkout, was it granted?
100% N/A
How satisfied were you with your level of ease in receiving a late checkout?
Was your status recognized in your room during your stay?
100% Yes
How satisfied were your with your in-room recognition?
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Member Reviews
-
Was your status recognized at check-in?
No
How satisfied were you with your recognition?
Was breakfast offered as a welcome amenity or otherwise complimentary (lounge, restaurant, etc)? (if Silver or Gold status, please choose N/A unless offered)
Yes
How satisfied were you with the welcome amenity options?
Did you receive complimentary breakfast? (if Silver or Gold status, please choose N/A unless received)
Yes
How satisfied were you with your breakfast?
Were you given a room upgrade?
No
How satisfied were you with your room upgrade?
If there was a club lounge, was the club lounge offered to you complimentary? (if no club lounge at this property, please choose N/A)
N/A
How satisfied were you with the club lounge?
If you requested a late checkout, was it granted?
N/A
How satisfied were you with your level of ease in receiving a late checkout?
Was your status recognized in your room during your stay?
Yes
How satisfied were your with your in-room recognition?
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Our room was not upgraded, though the welcome gift was one of the best I've seen. A whole large box including cookies, candy, ornaments and other holiday decorations. The treats were made at their shop next door. For the breakfast, we were able to order off the menu, with a small buffet as well.