Residence Inn Boston Downtown/South End, USA

1.4
Terrible
1 Reviews

#2 of 88 Hotels in Boston, Massachusetts, United States

Overall Review

  • Was your status recognized at check-in?

    100% No

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  • Was breakfast offered as a welcome amenity or otherwise complimentary (lounge, restaurant, etc)? (if Silver or Gold status, please choose N/A unless offered)

    100% Yes

    How satisfied were you with the welcome amenity options?

  • Did you receive complimentary breakfast? (if Silver or Gold status, please choose N/A unless received)

    100% Yes

    How satisfied were you with your breakfast?

  • Were you given a room upgrade?

    100% No

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  • If there was a club lounge, was the club lounge offered to you complimentary? (if no club lounge at this property, please choose N/A)

    100% N/A

    How satisfied were you with the club lounge?

  • If you requested a late checkout, was it granted?

    100% N/A

    How satisfied were you with your level of ease in receiving a late checkout?

  • Was your status recognized in your room during your stay?

    100% No

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Member Reviews

  • 1.4/5 1.4
    Terrible
    Reviewed September 2, 2022
    Stayed July 2022

    Good value but not the best

    This hotel is quite new and represented a great points redemption since Boston is quite expensive. The area can be a bit shady but there is around the clock security and the requirement to use your room key, just to enter the lobby. Staff was mixed in terms of helpfulness. Breakfast was decent selection of warm and yogurt/fruit. I would probably stay elsewhere in the future. View from the room was nice to see the City Skyline.

    This review is the subjective opinion of a StatusStay member and not of StatusStay, LLC.

    • Was your status recognized at check-in?

      No

      How satisfied were you with your recognition?

    • Was breakfast offered as a welcome amenity or otherwise complimentary (lounge, restaurant, etc)? (if Silver or Gold status, please choose N/A unless offered)

      Yes

      How satisfied were you with the welcome amenity options?

    • Did you receive complimentary breakfast? (if Silver or Gold status, please choose N/A unless received)

      Yes

      How satisfied were you with your breakfast?

    • Were you given a room upgrade?

      No

      How satisfied were you with your room upgrade?

    • If there was a club lounge, was the club lounge offered to you complimentary? (if no club lounge at this property, please choose N/A)

      N/A

      How satisfied were you with the club lounge?

    • If you requested a late checkout, was it granted?

      N/A

      How satisfied were you with your level of ease in receiving a late checkout?

    • Was your status recognized in your room during your stay?

      No

      How satisfied were your with your in-room recognition?

    0 people found this helpful.